A quick post to recommend some really useful Lesbian, Gay, Bisexual and Transgender (LGB&T) Training resources that you can use for FREE! for your Healthwatch/LINk Volunteers (and staff!).
How did this come about?
Here at the Somerset LINk we have been part of the local Equality Delivery System group, looking at how local health services can make their services more accessible for everyone.
As a result of this work it became pretty clear that not enough work had been done engaging with the Lesbian, Gay, Bisexual and Transgender Community in Somerset. LGB&T people in Somerset reported feeling excluded from certain services or receiving the wrong advice – for example, some medical staff telling lesbian women that they didn’t need cervical screening.
So we got together with NHS Somerset and funded the very lovely Berkeley Wilde at The Diversity Trust to do some specific research work with some LGB&T people in Somerset, finding out more about people’s experiences of services in Somerset.
The final report makes enormously interesting reading and we used the findings of our work to make recommendations for health, social care and education in Somerset.
Three Simple Changes:
We recommended that health and social care services make ‘three simple changes’….:
- Use positive images:
Display posters, or other media, in public spaces, especially reception areas, which include positive images reflecting LGB&T everyday lives.
- Display a mission statement:
Include the ‘Protected Characteristics’ in the Equality Act 2010: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
- Mind your language:
Use language that includes everyone. When you use words like “husband/wife” and “boyfriend/girlfriend” you are making assumptions about people. Use more inclusive language like “partner”.
And we also recommended that everyone across the board takes part in LGB&T training, so that we are all more aware of these issues and services are better for LGB&T people (and everyone).
So here is the training….
You can find all of the training here:
What to do with these resources:
- Train your staff and volunteers!
We have just tried out the “Awareness” Module with our LINk volunteers and they found it enormously interesting and also good fun (frankly I almost had to go home and lock them in, as they didn’t want to leave….).
(You could carry out this training yourself using these resources, which are free (because we want to spread the good work as far as possible!) or if you want someone to carry out this training for you, you can contact Berkeley Wilde at firstname.lastname@example.org.)